Contact Us

Got a question about one of our reviews, spotted something out of date, or want to flag an issue with a site we cover? We'd like to hear from you. This page explains how to reach Online Crypto Casinos, what we can (and can't) help with, and where to go if your query is really about a specific casino rather than about us.

How to reach us

The best way to contact the etiquetteintl.com team is by email at [email protected]. We read every message and aim to reply within a few business days, though volume can occasionally push that out a little longer.

When you write in, it helps to include:

• The name of the casino or page your message relates to, if applicable
• A clear description of the issue — a factual error, a broken link, an outdated bonus term, or something else
• Screenshots or dates, where relevant, so we can check the details against our own records

What we can help with

We're an independent review and comparison site, not a casino operator, payment processor or regulator. That shapes what we're able to assist with:

• Corrections and updates — if a bonus term, coin list, or licensing detail on a review looks wrong or out of date, tell us and we'll check it against the operator's current terms.
• Editorial questions — how we scored a site, why one casino ranks above another, or how our reviews are put together.
• General feedback — suggestions for sites to cover, features to add, or ways to make the site more useful for US players comparing crypto casinos.

What we can't help with

We don't hold player funds, run the casinos we review, or have access to individual player accounts, so we can't resolve the following directly:

• Account issues — login problems, frozen accounts, or verification requests need to go through the casino's own customer support, usually via live chat or a support email on their site.
• Withdrawal or deposit disputes — delayed payouts, transaction errors, or wallet issues are a matter between you and the operator, and sometimes their blockchain network. We can't intervene in a live transaction.
• Bonus or wagering disputes — if a promotion isn't crediting as expected, the casino's support team and their published terms are the first port of call.
• Tax or legal questions — anything to do with tax treatment of gambling winnings or crypto gains, or the legal status of play in your specific state, is outside what we can advise on. Speak with a qualified tax or legal professional for guidance specific to your situation.

If you're concerned about your gambling

If you or someone close to you is finding it hard to keep gambling under control, that's more important than any review or ranking on this site. Free, confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page also has practical tools for setting limits and recognising warning signs. Worth knowing: offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-licensed operators, so building your own limits in advance matters more, not less.

Before you write in, a few things worth checking

A lot of common questions are already answered elsewhere on the site, which can save you a wait:

• Curious how we research and rank sites, or want background on the team? See our About Us page.
• Want to understand our full terms of use for this site's content and reviews? Check our Terms and Conditions.
• Playing from the UK rather than the US? Our Non GamStop Casinos 2026 guide covers that market separately.

Every review, ranking and bonus listing on this site is based on publicly available terms at the time of research, last checked around {{ FACT-CHECK DATE }}. Terms change, so always confirm current bonus conditions, licensing and coin support directly with the operator before you deposit. All casinos featured require players to be of legal gambling age — 18 or 21 depending on the site and your state — and it remains each player's responsibility to check that online gambling is permitted where they live before signing up.